Contact Us

Have a question? We're here to help.

At Effet Lumière, your satisfaction is our priority. Whether you have a question about a product, an order, delivery, or a return, our team is here to listen.

How to contact us

By email
📧 contact.alturaandco@gmail.com

We usually respond within 24 to 48 business hours.

Before writing to us

To process your request as quickly as possible, please specify:

• Your name.

• Your order number (if applicable).

• A detailed description of your request.

• Photos if your request concerns a product received.

Customer Service

Our customer service is available from Monday to Friday to answer all your questions and assist you before, during, and after your purchase.

We do our best to provide you with a quick response and a suitable solution.

Thank you for your trust, and see you soon on Effet Lumière.